Monica Smith is a Partner and Head of Coaching and Development at the Consulting Firm, Hymans Robertson LLP. She has over 30 years’ experience of leading People and Organisational Change, gained in the public, private and charity sectors. She is experienced in Consulting, Coaching, Customer Relationship Management, Culture Change, and Employee Development. A role model for life long learning, Monica has a Bachelor of Science (BSc) in Psychology, MSc in Entrepreneurial Studies and a BA in Commerce. She brings perception, creativity and a sense of humour to business challenges.