Andy Lancaster leads learning at the Chartered Institute of Personnel and Development (CIPD) where he is responsible for the vision and creation of innovative learning solutions to support the people profession worldwide. He has more than 30 years' experience in learning and organizational development in commercial, technological and not-for-profit organizations and has a research Masters' degree in instructional design. He regularly speaks at conferences, writes and contributes to research. His latest award-winning book "Driving Performance Through Learning" is available through Kogan Page publishing. You can connect with him on Twitter at @AndyLancasterUK.